Privacy Policy

Last updated: 18 February 2026

1. Who we are

Hian Technologies Ltd. ("we", "us", "our") is a company registered in the United Kingdom and acts as the data controller for the personal data processed through this website and our related business activities.

Registered address:

6 The Terrace Rugby Road Lutterworth Leicestershire, LE17 4BW United Kingdom

Contact email:

[email protected]

2. Scope of this notice

This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you:

• Visit our website
• Contact us via forms, email or other communication channels
• Engage with us in a commercial or technical capacity
• Interact with our marketing or professional content

This notice is designed to comply with:

• UK GDPR and Data Protection Act 2018
• EU General Data Protection Regulation (GDPR)
• Spanish LOPDGDD and LSSI-CE (where applicable)

3. Personal data we collect

3.1 Information you provide directly

We may collect:

• Name
• Email address
• Telephone number
• Company name and role
• Postal address
• Project or enquiry details
• Any information voluntarily included in communications

3.2 Information collected automatically

When you use our website, we may collect:

• IP address
• Browser and device characteristics
• Operating system
• Usage data and navigation behaviour
• Date, time and referring URLs

This information is primarily used for security, diagnostics and service improvement.

4. Legal bases for processing (Article 6 GDPR)

We process personal data only where a lawful basis applies:

Legitimate interests

To respond to business enquiries, manage relationships, ensure network security, and operate our engineering consultancy.

Contractual necessity

Where processing is required to perform a contract or take steps prior to entering into one.

Legal obligation

To comply with regulatory, accounting or legal requirements.

Consent

For optional marketing communications, cookies, or analytics where legally required. Consent may be withdrawn at any time.

5. How we use personal data

We use personal data to:

• Respond to enquiries and provide technical or commercial information
• Deliver engineering consultancy services
• Manage client and supplier relationships
• Maintain security and prevent fraud or misuse
• Comply with legal and regulatory duties
• Send professional or marketing communications only where lawful

We do not sell personal data.

6. Sharing of personal data

We may share data only where necessary with:

• Professional advisers (legal, financial, insurance)
• IT and hosting providers
• Communication or document management services
• Regulatory or governmental authorities where legally required

All processors are bound by confidentiality and data protection obligations.

7. International data transfers

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards, such as:

• UK or EU adequacy regulations
• Standard Contractual Clauses (SCCs)
• Equivalent lawful transfer mechanisms

8. Data retention

We retain personal data only as long as necessary:

• General enquiries: up to 24 months after last contact
• Client records: duration of contract plus statutory limitation periods
• Accounting data: minimum period required by law
• Security logs: limited operational retention

Data is securely deleted or anonymised when no longer required.

9. Data security

We implement appropriate technical and organisational measures consistent with professional engineering and information-security practices, including:

• Access control
• Secure hosting environments
• Encryption where appropriate
• Confidentiality obligations
• Incident monitoring and response procedures

No internet transmission is entirely secure, but we apply industry-appropriate safeguards.

10. Your data protection rights

Where UK/EU GDPR applies, you may have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure ("right to be forgotten")
• Restrict processing
• Object to processing based on legitimate interests
• Data portability
• Withdraw consent at any time

Requests can be sent to: [email protected]

We respond within one month, unless legally extended.

11. Right to complain to a supervisory authority

You have the right to lodge a complaint with:

United Kingdom:

Information Commissioner's Office (ICO): https://ico.org.uk

Spain:

Agencia Española de Protección de Datos (AEPD): https://www.aepd.es

We encourage you to contact us first so we can resolve the issue promptly.

12. Marketing communications

We send marketing or professional updates only:

• With prior consent where required, or
• Under lawful legitimate-interest rules for B2B communications

Every marketing message includes a clear unsubscribe mechanism.

13. Cookies and tracking

Our website may use cookies or similar technologies for:

• Essential functionality
• Security
• Analytics (where enabled)

Please see our Cookie Policy for full details.